Information
Returns Policy
- All sales on Last Yarn are final except for damaged meterage. We operate on a non-refundable policy.
- Should the item be damaged and faulty the customer must raise a dispute (by emailing Last Yarn) no later than 7 working days after an order has been confirmed.
- We will request photos and a description from each complaint before issuing an exchange or refund for any damaged meterage. We will always confirm the outcome of each case directly with you as our customer.
To discuss a return, please contact hello@lastyarn.com
United Kingdom and Northern Ireland
|
Shipping Method |
Cost |
Delivery time |
|
UK Tracked Standard Delivery |
£7.00 |
2-5 Working Days |
|
Northern Ireland Tracked Standard Delivery |
£12.00 |
2-5 Working Days |
EU (excluding UK)
|
Shipping Method |
Cost |
Delivery time |
|
Standard Delivery |
POA |
5-10 Working Days* |
* Due to COVID-19, there can be a delay depending on the country
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